Make a Complaint

How to make a complaint

To make a complaint fill the forms below and submit, or click here to download the complaint forms to fill and submit by post.

Our compliant procedure

  • We hope that you will be happy with the school and accommodation.

  • In the event of an unsatisfactory situation arising, please ask to speak to the School Principal in the first instance. In most cases, this is enough to resolve the problem.

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Our compliant procedure

  • However, if you wish to make a complaint, we have the following procedure:

  • If the Principal cannot resolve matters immediately, she will ask you to put your complaint in writing. You will receive a written response within 5 working days.